Job Description

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Job title: Claims Specialist 2

Location: Plano, Tx

Duration: 12 Months

Description:

Responsibilities and Duties:

• Daily communication with outsourced team in Rivervale, NJ to assist and resolve daily issues and escalations

• Handle internal/external escalations from Service Partners, Field Ops & AR team

• Review requested labor rate with contract and upload the new rates into the system

• Assisting in auditing of warranty claims before warranty closing

• Compile and manage large amount of data from the system

• Prepare Ad Hoc reports related to warranty trends, cost, etc.

 

Background/Experience Required:

• Bachelor’s degree required

• Good communication skills

• Advanced skills in MS Office (heavy use of excel)